Giving and Receiving Feedback
(ZMNG-356)
The Center for Business and Technology (CBT) is very pleased to join with the Employers Association of the NorthEast (EANE) to offer this workshop designed for both large and small companies. EANE members should inquire about special discounts.
Target Audience
Managers, Supervisors, Team Leaders, Administrative Professionals
Course Description
Giving feedback effectively is a skill that requires practice to build your skills, your comfort level and a desire to improve. When done correctly and with the right intent, feedback contributes to performance and is invaluable in interpersonal relationships. The process can feel nerve-racking and scary. However, having the right skills and with practice, you can be well prepared for this activity. Giving and receiving feedback is some of the most important communication you can engage in with members of your team and co-workers.
Learning Objectives
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Develop communication skills that help you understand others and yourself to strengthen work relationships
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Analyze your own style of behavior and recognize your strengths/weaknesses
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Improve your ability to influence others
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Participate in conversations and discussions that can change behavior, reduce conflict and improve productivity
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Improve your ability to coach, mentor and give constructive feedback
Competencies
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Assertiveness
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Giving Feedback
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Self Knowledge
