Professional Etiquette
(ZMNG-064)
The Center for Business and Technology (CBT) is very pleased to join with the Employers Association of the NorthEast (EANE) to offer this workshop designed for both large and small companies. EANE members should inquire about special discounts.
Target Audience
This course is intended for employees who want to be mindful of those areas that can either add to or detract from their professionalism in the workplace.
Course Description
This course offers participants valuable information on presenting a professional image, using body language effectively, and appropriate business etiquette in and out of the office.
Learning Objectives
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Present a confident and positive image in the workplace through dress, body language and personal habits.
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Demonstrate business etiquette principals in the office and during meetings to increase productivity and improve communications.
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Apply specific listening skills to build relationships.
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Effectively communicate key messages in a short period of time.
Competences
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Approachability
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Communication Skills
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Working Relationships
