Administrative Professional Support Staff Program
(ZMNG-041)
The Center for Business and Technology (CBT) is very pleased to join with the Employers Association of the NorthEast (EANE) to offer this workshop designed for both large and small companies. EANE members should inquire about special discounts.
Target Audience
Administrative support professionals, executive/ administrative assistants, all support professionals who are looking to grow, develop and refine their skills. This seminar is a “must take” for all support professionals.
Course Description
It’s important to be on the move; boosting the skills you have and adding new ones for success. You will find there is no cap on the job you do or what you may be expected to do. Powering up with skill techniques will make the difference! You’ll be able to “Do More” in less time and learn ways to stop crises before they start. Increase your productive power and master methods that ensure success for working effectively with others.
Learning Objectives
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Understand the critical skills of support professionals
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Master communication methods that increase your effectiveness
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Obtain knowledge that ensures working together more effectively
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Become an “Assertive Auto-Pilot”
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Deal with “Impossible People”
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Develop “Balance” in your style
Competencies
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Assertiveness
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Time Management
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Work Relationships
