Advanced Professional
Support Staff
(ZMNG-034)
The Center for Business and Technology (CBT) is very pleased to join with the Employers Association of the NorthEast (EANE) to offer this workshop designed for both large and small companies. EANE members should inquire about special discounts.
Target Audience
Administrative support professionals completing
Administrative Professional Support Staff Program
Advanced Administrative Support Professionals, that want to pursue their careers.
Course Description
As the valued role of Administrative Professionals continues to expand, it is imperative to invest in your professional development! Wearing many hats and being the “go to” person in your department and/or organization makes it essential to focus on enhancing your skills and polishing your approach. It’s time to move beyond the “I’ve always done it this way” mentality and meet the challenges of the new millennium with cutting edge techniques and time-saving methods for advanced professionals.
Learning Objectives
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Understand the role you play
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Explore the four C’s for success
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Expand methods for determining multiple priorities
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Tune–up and apply winning communication techniques
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Learn the secrets for successful project management
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Recognize your personal power and how to influence others
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Create the path to get where you want to be
Competencies
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Influencing
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Informing
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Time Management
